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Terms of Service

Last Updated: April 17, 2025

1. ACCEPTANCE OF TERMS

Welcome to our website. By accessing and using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"), regardless of whether you are a registered user. If you do not agree to these Terms, please do not use our website.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website following any changes constitutes your acceptance of the modified Terms.

2. ELIGIBILITY

You must be at least 18 years old or the age of legal majority in your jurisdiction, whichever is greater, to use our services. By using our website, you represent and warrant that you meet the eligibility requirements.

3. ACCOUNT REGISTRATION

To access certain features of our website, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. PRIVACY POLICY

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy at [link to Privacy Policy].

5. PRODUCTS AND SERVICES

5.1 Product Information

We strive to provide accurate product descriptions, pricing, and availability information. However, we do not warrant that product descriptions, pricing, or other content on this website is accurate, complete, reliable, current, or error-free. In the event of an error, we reserve the right to correct such error and revise your order accordingly or cancel the order and refund any amount charged.

5.2 Pricing and Payment

All prices are shown in [your currency] and are exclusive of taxes unless otherwise stated. We reserve the right to change prices at any time. All charges are payable at the time of purchase.

5.3 Product Availability

All products are subject to availability. We reserve the right to discontinue any product at any time.

6. ORDER ACCEPTANCE AND FULFILLMENT

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order. We reserve the right to accept or decline your order for any reason up until the time of shipment.

We reserve the right to limit the quantity of items purchased per person, per household, or per order. These restrictions may apply to orders placed by the same account, the same credit card, and also to orders that use the same billing and/or shipping address.

7. SHIPPING AND DELIVERY

7.1 Shipping Methods

We offer various shipping methods, which may vary based on your location. Shipping options and estimated delivery times will be provided during checkout.

7.2 Delivery Times

Delivery times are estimates only and commence from the date of shipping, not the date of order. We are not responsible for delivery delays beyond our control.

8. RETURNS AND REFUNDS

8.1 Return Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error.

8.2 Refund Processing

Refunds will be processed within 5 business days of receiving the returned item. Refunds will be issued to the original method of payment.

9. USER CONTENT

9.1 User Reviews and Submissions

By submitting reviews, comments, or other content to our website, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

9.2 Prohibited Content

You agree not to post content that is unlawful, defamatory, harassing, threatening, invasive of privacy, infringing of intellectual property rights, or otherwise objectionable.

10. INTELLECTUAL PROPERTY

All content included on this website, such as text, graphics, logos, images, digital downloads, data compilations, and software, is the property of our company or our content suppliers and protected by international copyright laws.

11. DISCLAIMER OF WARRANTIES

THE WEBSITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE WEBSITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE WEBSITE, UNLESS OTHERWISE SPECIFIED IN WRITING.

12. LIMITATION OF LIABILITY

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE WEBSITE, ITS SERVERS, OR E-MAIL SENT FROM US ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

IN NO EVENT WILL WE BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE WEBSITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

13. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless our company, its officers, directors, employees, agents, licensors and suppliers from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these Terms by you.

14. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

15. TERMINATION

We may terminate or suspend your account and bar access to the website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

16. GOVERNING LAW

These Terms shall be governed and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

17. DISPUTE RESOLUTION

Any dispute arising out of or relating to these Terms, including their formation, interpretation, performance, or breach, shall be finally settled by binding arbitration administered by [Arbitration Association] under its Commercial Arbitration Rules.

18. SEVERABILITY

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

19. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us regarding the use of the website.

20. CONTACT INFORMATION

Questions about the Terms should be sent through the contact page.

By using our website, you acknowledge that you have read these Terms of Service, understand them, and agree to be bound by them.

Our Whys

As a dog mom myself, I know how much your furry babies mean to you, and I take that responsibility seriously. All of my treats are made with fresh, real ingredients that are sure to be a hit with your pets. From crunchy biscuits to soft chews, we offer a wide selection of treats to cater to every palate. Our mission is to help your pet lead a happy and healthy life.

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