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PRIVACY POLICY

Last Updated: April 29, 2025

1. INTRODUCTION

This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of our e-commerce website.

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at pawsitivelydelicioustreats21@gmail.com.

2. INFORMATION WE COLLECT

We collect several different types of information for various purposes to provide and improve our service to you:

2.1 Personal Information

When you create an account, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or otherwise interact with our website, we may collect the following types of information:

  • Contact information (such as name, email address, mailing address, and phone number)

  • Billing information (such as credit card details and billing address)

  • Account information (such as username and password)

  • Profile information (such as profile picture and preferences)

  • Transaction information (such as products purchased and payment history)

2.2 Usage Data

We may also collect information that your browser sends whenever you visit our website or access it through any device. This Usage Data may include information such as your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

3. HOW WE USE YOUR INFORMATION

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website

  • Improve, personalize, and expand our website

  • Understand and analyze how you use our website

  • Develop new products, services, features, and functionality

  • Communicate with you, including for customer service, updates, and marketing purposes

  • Process your transactions

  • Send you information about special offers and promotions

  • Find and prevent fraud

  • For compliance with our legal obligations

4. SHARING AND DISCLOSURE OF YOUR INFORMATION

We may share your personal information in the following situations:

4.1 With Service Providers

We may share your information with service providers to perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.2 For Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4.3 With Your Consent

We may disclose your personal information for any other purpose with your consent.

4.4 For Legal Purposes

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.

5. YOUR PRIVACY RIGHTS

5.1 Access, Correction, and Deletion

You have the right to access, correct, or delete your personal information. You can usually do this directly within your account settings section. If you are unable to do this, please contact us and we will assist you.

5.2 Opt-out Rights

You can opt out of receiving promotional communications from us by following the unsubscribe link or instructions provided in each message or by contacting us directly.

5.3 Data Portability

You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.

5.4 Do Not Track

We currently do not respond to Do Not Track signals.

6. DATA RETENTION

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

7. DATA SECURITY

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

8. INTERNATIONAL DATA TRANSFERS

Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside [your country] and choose to provide information to us, please note that we transfer the data, including personal data, to [your country] and process it there.

9. CHILDREN'S PRIVACY

Our website is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

10. THIRD-PARTY WEBSITES

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

12. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). Please refer to our California Privacy Rights section for more information.

13. EUROPEAN ECONOMIC AREA (EEA) USER RIGHTS

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). Please refer to our EEA User Rights section for more information.

14. CONTACT US

If you have any questions about this Privacy Policy, please contact us:

 

By using our website, you acknowledge that you have read this Privacy Policy and consent to our collection, processing, disclosure, and storage of your information as described in this Privacy Policy.

Our Whys

As a dog mom myself, I know how much your furry babies mean to you, and I take that responsibility seriously. All of my treats are made with fresh, real ingredients that are sure to be a hit with your pets. From crunchy biscuits to soft chews, we offer a wide selection of treats to cater to every palate. Our mission is to help your pet lead a happy and healthy life.

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